Acronis Bootable Media Does Not Support Broadcom HT1000 RAID.Acronis Bootable Media Does Not Support Certain Promise FastTrak Controllers.You may also want to check the known issues: Contact Acronis Support with the two system report files and above data and a reference to this article. ![]() Describe the details of the problem hardware (computer brand/model, motherboard model, NIC model, disk/RAID controller model, RAID level, etc.) - you can contact the hardware vendor for additional information if needed.Collect a system report from Windows as described in AcronisInfo Utility.Collect a system report from the Acronis Bootable Media as described in Acronis Linux Report, but be sure to use the latest one - see Downloading Acronis Bootable Media if the hardware is malfunctioning after some steps performed from Acronis Bootable Media, make sure to reproduce the issue first - and only then get the system report output (make sure not to reboot the machine before getting the report).The following information is needed to investigate the problem: Each case is to be investigated separately to determine the exact root cause and see if it is possible to implement the respective hardware support. It uses Windows-based drivers which can be requested from the respective hardware vendor and embedded into WinPE-based media manually.įor Acronis Cyber Protect see Acronis Cyber Protect Cloud: how to create a WinPE-based bootable media Solution 3, for Acronis Cyber Backup (Advanced) onlyĪ custom bootable media can be created for Acronis Cyber Backup (Advanced). ![]() There is no possibility to add drivers to regular Acronis Bootable Media (based on Linux) on the fly.Īs a workaround, you can use Windows-based Bootable Media (WinPE/WinRE) - see Acronis Bootable Media Types. ![]() Сheck whether the issue can be reproduced with a media created with the latest build of your Acronis software. The most likely reason is that the Acronis Bootable Media does not have drivers for the respective hardware, or there is hardware malfunction/specifics due to which Acronis modules can't get access to the device.
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